SHIPPING & RETURNS
If you live locally or can pick up your new The Curious Traveller Roof Top tent from us then click this option at check out and we can arrange a time that suits you to collect your Roof Top Tent. Plus we will make sure you are travel ready and install any of our Roof Top Tents onto your vehicle for you. If you do live outside of Canterbury, our shipping rates are:
Roof Top Tents:
NZ Wide $99
NZ Wide $40
NZ Wide $30
If you are purchasing a Roof Top Tent and adding an annex and or awning in one transaction, you only pay the $99 shipping cost.
Delivery 3-7 working days – delivered to your door.
Our payment system is powered by Stripe, accepting debit and credit cards (Visa, American Express, Mastercard) or direct bank transfer.
Our roof top tents are designed to keep up with even the most enthusiastic travellers, however, every now and then we understand that something may not quite be up to par. Don’t worry, in this extremely rare case, we have you covered. If there is a fault with your tent that is not caused by environmental conditions such as wind and hail or exuberant camping antics (they can withstand most things, but every product has its limits…), we will repair or replace your product and have you back on the road in no time.
Equally, if you make a purchase and decide it is not right for you, we offer no questions asked returns within 30 days as long as:
- Your tent has not been subject to the outdoors yet and is still in the packaging it was sent in
- You cover getting it back to us in one piece
Once it has made its way back to us, we will check everything is as it should be and will process your refund within 5 working days.